At Oakley Relocation we've assembled a team of the industry's finest moving and storage experts. Our Award Winning Service comes from our Award Winning employees, and we take pride in that.
I just wanted to thank you for your generosity with the discount on the move and storage of our house and also compliment the great team of people you have working with you.
Alex made everything clear and simple. Tracy reminded me of all I had to do. Both of them were so gracious with my delayed delivery of documents. And what about the guys. So respectful, so efficient.
Thanks again for making this move so easy and pain free.
Dear Casey and Beth,
You always provide our customers with such great service – we are so proud to have you represent North American Van Lines! Ms. Neumeyer makes a great comment – 'Their professionalism certainly was a benefit to me in making the transition from one location to another.' While we may thing our business is moving household goods, we really are moving people lives from one place to another and you make that so much easier for our customers. We appreciate all that you do for our customers – THANK YOU!
Manager, Customer Service
Linda & Tom,
Thank you for your kindness and understanding during what is a difficult time for me. You gave me a great sense of relief knowing my treasures were in safe hands.
Quality Award - 1st Quarter 2012
North American Van Lines is pleased to recognize Oakley Relocation's commitment in providing excellent service to our customers.
North American Van Lines would like to recognize Oakley Relocation, LLC. of Poway, California as a top Quality Provider. the Customers you have serviced relating to Booking, Origin and Hauling performance have designated you as an Excellent Quality Service Provider.
We are pleased to present you with your 1st Quarter 2012 faceplate, which acknowledges your "Excellent" Overall Cumulative Score for the 12 months ending March 31, 2012. Please attach the enclosed faceplate to your Quality Award Plaque and Display it with pride.
Your continued efforts to ensure that all our customers receive the best quality of service are greatly appreciated. Congratulations on your 1st Quarter Quality Award.
North American Van Lines
"The move yesterday went well for the Millers! Jeff and his crew were probably the best we have had. All were good – not one bozo in the bunch! Thank you" – Marscha
"Thank you very much for your help and your wishes. The move went very smooth, also because of your coordination of course. Robert, the driver, was excellent to work with and was on schedule. I could not be happier with your service. If Kaiser would ask for my feedback, I would definitely recommend your company without reservation."- James
"Thank you so much for the great coordinating of my move. The team of men who worked on my move were fabulous! They had a positive attitude, and the day went without a hitch. They were careful with my things, attentive to every detail, and fast as they knew when to work individually and when to team up on certain things.
I have moved many times and I have done it "the cheap way" which turned out to be the most expensive way. Non-licensed movers have stolen and damaged things (like my golf clubs). They denied stealing my property and promised to fix the damaged items, but never could be found again. I have learned my lesson: Work with professionals!!
The Oakley team could write the book on how to do it right with care and customer service. I really appreciate all you did to make this move painless. As I endlessly unpack, I realize the scope of the job and appreciate the Oakley team even more. Not one thing was damaged or broken. The price was reasonable, but the value was priceless.
Please pass this on as a BIG "Thank-you" to the team who worked on my job!- Molly
"A few days ago, I chose Oakley Relocation to move my home furnishings from Fallbrook, CA to Grove Village, IL. My selection of your company was a based mainly because of Jim W. His courtesy, the time he took to explain the packing of items and his professional manner is to be commended. Jim Wilcoxson is truly an asset to your company"- Anne
"Thank you for having such an outstanding Relocation Consultant such as Karen Snyder. She is so knowledgeable, efficient, and caring. We decided to use your company when moving ort home after 36 years in Poway to our Sierra VIsta home."- The Taylors
"I wanted to thank everyone for taking such good care of my elderly mother. I wanted everyone to know how much my sister and I appreciated the excellent service we received." -Steve
"Thank you to the office staff as well as Jeremy and his crew for a job well done. We're very pleased with your services." -Bahr
Just wanted to let you know that everything went excellent on the move. Both RT and Victor were FANTASTIC!!! I cannot say enough for the excellent customer support I received from both of them. - Marilena
"I'm calling to say that John was wonderful today. He arrived early, did a thorough survey, and was very pleasant. I never look forward to moving, but John has started this move off in a positive direction. Thank you and I am very pleased with your service." - House
"Romero arrived last night with our stuff. Everything was in great shape and well taken care of. Thank you so much for all your energy in coordinating this for us from afar. We did want to express what a fantastic job he did. He was so kind, professional and thoughtful. You are very lucky to have him working for you. He is exceptional." - Denise
"Thank you for your office and crews' professionalism. Everything has been handled with care and I really appreciate it." - Huth
"I want to compliment our driver (Wade) and his crew for a fantastic move. Jerry was great and I enjoyed working with your office. I will definitely recommend your company!" - Whitworth
"I wanted to thank you again for the Padres tickets. We awarded them to four employees who worked extra hard to help us meet our numbers for Q1. They were all very excited! One of them was our salesman from Japan the other from China. It was their first American baseball game so it was especially exciting! " - Brenda -San Diego, CA
"Diane and I appreciate the great service you provided in helping us move our motherâ€™s furniture to the east coast. Especially with the fires and short time frame, we were grateful for all of your professionalism. The clock along with everything else arrived in great shape. Thank you!" - Diane and Karen
"Just a note of thanks on a great job done! Travis and the load crew were fabulous, not to mention the crew that packed us up! Great bunch of professionals to work with...HIGHLY RECOMMENDED!" - Candy and Scott
"Thank you so much for treating our home like yours. You were all so kind and careful with our Colorado home to Boulder City. Again thank you, you made our transition an easy smooth one!" - Char, John, Keelin & George
"Hawthorne Country Store and Felicita School in Escondido is taking a truck to the hurricane relief effort. We appreciate your donation of boxes to help us sort and move all the supplies that have been donated by our community. " - Hawthorne Country Store and Felicita PTA
"I wanted to write to tell you what a pleasant experience I had with Oakley Relocation. Everyone I met and dealt with was friendly and efficient. All my belongings were treated with respect and care and arrived after a 1200 mile trip without a single piece of damage. I could not be more pleased. Your driver and all the men who helped pack and unpack my household worked at full tilt until the job was done, what a great group of people!" - Susan