Kip and Jerilyn handled our move from Rancho Bernardo to Omaha as professionally as we could have asked for. When it came time to pick a mover, I didn't take the task lightly. I feel like I'm a professional mover customer if that's a thing. By that, I mean my wife and I have moved 12+ times in our 15 years of living together. I stopped trying to do this kind of thing myself a long time ago. So, I guess I feel like a know a thing or two about hiring movers.
I reached out to a half a dozen companies that I found in good old Yelp. Of the 6, only 4 got back to me the same day and Kip came out to give us a bid that night! This guy was hungry for the business and stayed in touch with me over the next few weeks as the quotes trickled in from the other companies. I love how tech savvy Oakley's team is. From quote to payment and all the steps in planning our move, we had an online portal AND several human points of contact. These people get it! Best of both worlds - technology and customer service! Pick up was flawless, the driver and crew busted their behinds getting us out on our desired date.
A couple of days before our departure, Kip had Jerilyn check in with us to see how the packing was going. Well, it would have been a stretch to say we'd packed anything but rather than stress me out, Jerilyn offered to send a couple of professional packets over that afternoon to get everything knocked out. I thought we were better off "doing it ourselves" until I saw these guys get to work!!!! What had stressed me out and evaded me for weeks took them hours! For a few hundred extra bucks, my wife and I spent our final days in paradise with our boys, hanging out with friends, soaking in the sunshine. Forget packing!!!
Even when I called in a bit frazzled the day before the load, Mariann (office manager I believe?) was so kind and patient, talking me through what to expect and how long everything should take. It was like calling into an office, thinking I had a problem, only to have my call answered by Dr. Mariann- The Move Doctor!!
When the rest of our friends and family realize they'll never retire living in So Cal, we'll recommend Kip and team from Oakley to get them to their new homes :)
Charley D. - Oakley Relocation Customer
Interstate Move – Rancho Bernerdo, CA to Omaha, NE